Claude Silver is VaynerMedia’s Chief Heart Officer, the capstone of a career focused on guiding client relationships, global brand strategies, operations, and management. An abiding passion for creating spaces in which people can thrive defined her previous leadership positions at J. Walter Thompson, Publicis, SAY Media, and Organic, among others. At VaynerMedia, Claude cultivates the heart of the agency’s success: its people. With a purview that includes staff relations, development, recruitment, and retention, each practice is underscored by Claude’s drive to unlock the inner professional potential of every VaynerMedia employee.